Returned parts

General Returns Questions and Answers

Returned parts

Postby james » Mon Nov 02, 2009 11:13 am

I returned part# MOT:D30-373 and my invoice # is 90697110. I had indicated on my return form that I would like a credit to buy another part, however I was wondering if you could just credit me the money to my account that I paid with. If this is not able to happen please let me know. Thank you
james
 
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Re: Returned parts

Postby customer service » Mon Nov 02, 2009 12:58 pm

This return (#136478) was going back direct to the manufacturer's warehouse. We will request verification that they have received it and will then issue a credit to the original billing card. You should receive an automatic e-mail confirmation when the credit posts.

AAC/AAP
customer service
 
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Re: Returned parts

Postby james » Wed Nov 11, 2009 9:16 am

I was wondering how long this process took to return the part to the manufacturer's warehouse? And how long after that a credit would be issued back to my account? Thanks James
james
 
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Joined: Mon Nov 02, 2009 11:07 am

Re: Returned parts

Postby customer service » Wed Nov 11, 2009 10:29 am

We pulled your return from this week's batch and ran it today. You should have your credit confirmation in your e-mail right now.

AAC/AAP
customer service
 
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